1. Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, see more under section 8 below.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or other payment-related information), email address, and phone number. We refer to this information as “Order Information”.
2. How we use your Personal Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use Order Information to:
- communicate with you;
- screen our orders for potential risk or fraud; and
- when in line with the preferences you have shared with us, with your permission, send you emails about our store, new products, and other updates.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may also use third-party advertising companies to serve or track ads on our Site and other sites. Third-party advertising companies may use non-personal information about your visits to this Site or other sites in order to provide advertising that may be of interest to you and measure advertising effectiveness.
3. Sharing your Personal Information
We share your Personal Information with third parties to help us use the same. For example, our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your Personal Information is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by include opt-out links from whichever services being used. Common links include:
- Facebook - https://www.facebook.com/settings/?tab=ads
- Google - https://www.google.com/settings/ads/anonymous
- Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal athttp://optout.aboutads.info/.
4. Transferring your Personal Information
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
It should be noted that payment gateways and other payment transaction processors have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
6. How we collect consent
When you provide us with Personal Information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing via our newsletter, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. If you no longer wish to receive our newsletter you can, whenever you want, unsubscribe directly in the footer of the e-mail newsletter or contact us through the contact information below.
7. How to withdraw your consent
If after you opt-in (i.e. allowed us to collect your Personal Information), you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us through the contact information below.
8. Your rights
You have the right, at any time, to access the Personal Information we hold about you and ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Nevertheless, we cannot delete your data when there is a statutory requirement for storage, such as accounting rules, or when there are other legitimate reasons why the data must be saved, such as unpaid debts. However, you may at all times revoke your consent to let us use your Personal Information for marketing purposes.
9. Data retention
When you place an order through the Site, we will maintain your Order Information for our records either until you ask us to delete this information or in accordance with applicable law.
General about cookies
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
- _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
- _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
- _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart
- _secure_session_id, unique token, sessional storefront
- _digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access
How to delete cookies
You can easily delete cookies from your computer or mobile device through the browser. For instructions on how to manage and delete cookies, go to the “Help” section of your web browser. You can also choose to disable cookies or get a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to use all features or services on our website. Learn how to disable cookies at http://www.allaboutcookies.org.
12. Contact us
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at email@example.com